Pioneering Digital Trust with craigslist Founder, Craig Newmark

In the sixth episode of Internet Changemakers, hosts Claire van Zwieten and Yug Desai sit down with Craig Newmark, the quietly influential founder of craigslist, a global classified advertisements website, and a major advocate for cybersecurity, journalism, and digital resilience. Known for his values-driven approach, Craig shares the story behind one of the Internet’s most enduring classified platforms, revealing how his vision was shaped by trust, community, and a commitment to the common good.

Craig traces his journey from his first encounter with the ARPANET in the 1970s to the launch of craigslist as a simple, community-focused mailing list in the 1990s. He explains how the platform grew organically, rooted in the philosophy of treating people the way he wanted to be treated—a principle inspired by his early life and Sunday school values. Craigslist’s intentionally simple design, low barriers to access, and focus on user service over profit set it apart in an age increasingly dominated by dark patterns and aggressive monetization. Craig discusses his transition from running craigslist to leading major philanthropic efforts, including funding cybersecurity initiatives, supporting military families, and helping create the Cyber Resilience Corps. He also talks about the importance of building networks of networks—coalitions of goodwill that can fight back against cyber threats and strengthen the Internet’s social fabric.

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Creators and Guests

Claire van Zwieten
Host
Claire van Zwieten
Claire van Zwieten is the Alumni Specialist at the Internet Society Foundation, where she leads a global network of changemakers shaping the future of the Internet. With a background in International Relations, Chinese Language and Culture, and a master’s in Crisis and Security Management, Claire brings a sharp eye for global dynamics and digital resilience. She thrives on building connections across borders and elevating the voices of those driving Internet accessibility, safety, and inclusion in their communities.
Yug Desai
Host
Yug Desai
I'm a PhD candidate in International Relations at South Asian University, researching the interplay of risk and expertise in Internet governance. In addition to my research, I serve on the organizing committees of Youth IGF India and APIGA India, and the steering committee of the Global Internet Governance Academic Network. I was selected as an Internet Society Youth Ambassador in 2023 and was part of the NextGen@ICANN81 cohort. I'm committed to bridging academic research and policymaking in Internet governance to advance user-centric technology and digital spaces grounded in trust, security, and accessibility.
Abdulrahman Abotaleb
Producer
Abdulrahman Abotaleb
Abdulrahman Abotaleb is a Yemeni ICT engineer, journalist, Internet governance advocate and digital transformation strategist. He has a distinguished track record of leadership and engagement in Internet policy through key initiatives and events such as ISOC, ICANN, RIPE, and the AIGF. He is the founder of Yemen Science Network and has conducted exclusive interviews with Internet pioneers including Vint Cerf, Whitfield Diffie, and Robert Metcalfe. His work bridges technology, storytelling, and digital rights, amplifying voices from the MENA region.
Alan Ramirez Garcia
Producer
Alan Ramirez Garcia
Alan is a Peruvian policymaker, an ISOC Mid-career fellowship alumnus, and a lecturer at the Pontifical Catholic University of Peru. His central experience involves broadband policies, Meaningful and Universal Connectivity, ‎Ethics, and international/multilateral affairs. He has been appointed a member of the UN IGF Multistakeholder Advisory Group (MAG) from 2022 to 2024.
Craig Newmark
Guest
Craig Newmark
Craig Newmark is best known as the founder of the classifieds ad site craigslist, which showed tens of millions of Americans that the Internet could be reasonably useful and easy to use. Now, he engages in full time philanthropy, focusing on helping and protecting the people who help and protect our country. That includes cybersecurity, trustworthy journalism, and support for military families and veterans. He was greatly influenced by his Sunday School teachers who had escaped the Holocaust, set his moral compass, and taught him to treat people like you want to be treated, and how to know when enough is enough. Craig might be #nerdpatient0, having worn plastic pocket protectors, thick black glasses, taped together, and being poorly socialized. He remains poorly socialized but can simulate social skills as needed. He originally intended to study Large Language Models like ChatGPT in the early seventies, but decided he wanted gainful employment, and went into software development. Since then, he’s worked at IBM, Charles Schwab, Bank of America, and worked at craigslist for about 25 years. He retired from a craigslist customer service job some years ago. He ascribes any success to accidentally being in the right place at the right time, making him the Forrest Gump of the Internet.
Dr. Kim Ochs PhD.
Producer
Dr. Kim Ochs PhD.
Kim Ochs is an EdTech consultant and ISOC Mid-career Fellow Alumna, with extensive experience designing and implementing digital learning solutions across global contexts. Her work today focuses on advancing digital inclusion and education through innovative technology and cross-sector collaboration. Kim’s career spans technology research and private equity, start-ups, and higher education. She has held fellowships at the University of Oxford and Center for Democracy & Technology.
Pioneering Digital Trust with craigslist Founder, Craig Newmark
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